Vehicle Management Officer

SERVCE – Jacksonville, Florida
Department SERVCE
Employment Type ACTIVE
Minimum Experience Mid-level

Creative is the nation's largest bus dealership and is proud to offer products from 18 of the top commercial and school bus manufacturers. With multiple locations throughout the United States, Creative is able to service customers in all locations.

We are currently accepting resumes for a Vehicle Management Officer  at our Jacksonville, Florida location. This is a full time position that requires a hardworking, dependable and reliable individual.


Inspects all vehicles entering the yard, stock, retail, and warranty. Check for and record damages and obtains signature from drivers accepting vehicles. The VMO records the locations of vehicles in the lot, shuffling unit locations for accessibility to productions needs. The VMO updates vehicle inventory status in System 2000 to represent current location. 


    • Greets customers in a timely, friendly manner 
    • Obtain customer and vehicle data by processing the check in form, and review vehicle history
    • Write up vehicle complaints as detailed as possible, accurately and clearly check in form
    • Interview/question customer as needed to confirm the complaint or refer to service adviser, and/or shop foreman for the test drive of vehicle to confirm complaint
    • Inspects all vehicles for body work, informs customers at the time of write-up if work is needed, and provides an estimate for body work
    • Update Systems 2000 unit inventory status and locations with accuracy
    • Document locations of vehicle in the bus yard utilizing the parking diagram
    • Communicate with foreman for production schedule daily to identify inventory status changes and ensuring production units are accessible
    • Preform final inspection of vehicle and obtain signature for release of vehicle

    Education/Experience Required:

    • Computer Skills ( Microsoft Office, Excel)
    • Knowledge of S2K preferred
    • Excellent attention to detail and follow up skills
    • CDL preferred, or willing to obtain upon hire - Clean driving record
    • Willingness and ability to work as a team player
    • Strong verbal and written communication skills
    • General knowledge of office practices and procedures
    • Self -starter, highly motivated and exhibits great initiative 
    • High School Diploma or equivalent and two years general office experience

    Physical Requirements:

    • Work will be performed in both an office setting and an outside area
    • May be required to do frequent kneeling , stooping, squatting, crawling, and climbing to preform multiple tasks of position
    • Must have ability to push, pull or lift up to 50lbs
    • Must have good manual dexterity

    To Apply:

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    • Location
      Jacksonville, Florida
    • Department
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